Costumer Service

Questions? Complaints? Suggestions? Compliments? Contact us through our support email or WhatsApp.

Whatsapp Support

Monday to Friday, from 9:00 AM to 6:00 PM +44 79 0788 4260

Customer Service via Email

Monday to Friday, from 9:00 AM to 6:00 PM contato@bellacosmetics.uk

Telephone Support

Monday to Friday, from 9:00 AM to 6:00 PM +44 79 0788 4260

about bellacosmetics

We were founded with the purpose of bringing exclusivity to the United Kingdom and across Europe.

bellacosmetics.uk is for those who value exclusivity. We work with original products, often difficult to find outside Brazil — true beauty treasures that embody identity, quality, and excellence. Here, you don’t simply purchase a product — you discover a new way to care for yourself, to express who you are, and to stand out.

We combine the warmth and essence of Brazil with a premium standard of service, offering a secure, sophisticated shopping experience designed with attention to every detail — from the first click to the moment your order arrives at your door.

More than just a store, we are your destination for luxury Brazilian beauty in Europe.

bellacosmetics.uk — Exclusivity, identity, and sophistication in every detail.

DELIVERIES AND SHIPPING TIMES

At BellaCosmetics, we aim to make your shopping experience smooth from checkout to delivery. Below you will find information about our shipping process and estimated delivery times within the United Kingdom.

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information so you can follow your parcel every step of the way.

Delivery Times (United Kingdom)

Estimated delivery times after dispatch:

  • Standard Delivery: 3–5 business days

  • Express Delivery: 1–2 business days

Please note that delivery times may vary slightly depending on your location and courier service availability.

Shipping Costs

Shipping fees are calculated at checkout based on the selected delivery method and your delivery address.

From time to time, BellaCosmetics may offer free shipping promotions within the UK. These offers will be clearly displayed on our website when available.

Delivery Information

To ensure a successful delivery, please make sure that all shipping details are correct and complete when placing your order. BellaCosmetics cannot be held responsible for delays caused by incorrect address information.

If you have any questions about your delivery, our customer support team is always happy to help.

BellaCosmetics — delivering beauty straight to your door. 🚚✨

F.A.Q

What payment methods do you accept?

We accept a variety of secure payment methods, including major credit and debit cards. Additional payment options may be available at checkout depending on your location.

Once your order has been shipped, you will receive an email confirmation with tracking information so you can monitor the delivery of your parcel.

If you need to change or cancel your order, please contact our support team as soon as possible after placing the order. We will do our best to assist before the order is dispatched.

 

If your order arrives damaged or you received the wrong item, please contact us with your order number and photos of the product. Our team will resolve the issue as quickly as possible.

 

If you have any questions, you can reach our support team through the contact form on our website or via the customer service email provided on the Contact page.